Privacy Policy

Last updated: October 2025

At VoiceFlock, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using VoiceFlock, you agree to the terms of this policy.

1. Information We Collect

We collect only the information necessary to operate and improve our services.

a. Information You Provide

When you use VoiceFlock, you may voluntarily share:

  • Contact information such as your name, email address, or organization.

  • Account information if you sign up for a subscription or create an account.

  • Payment details, processed securely by our payment providers (we never store full credit card numbers).

  • Messages or feedback you send us through forms or email.

b. Information We Collect Automatically

When you visit our website, we may automatically collect:

  • Usage data such as your IP address, browser type, device, pages visited, and time spent on the site.

  • Cookies and analytics data to understand how our website is used and to improve your experience.

c. Information from Third Parties

We may receive limited information from third-party services that integrate with VoiceFlock, such as analytics platforms or payment processors.

2. How We Use Your Information

We use your data to:

  • Provide and improve our services.

  • Respond to your inquiries and support requests.

  • Process payments and manage subscriptions.

  • Send occasional updates, offers, or service announcements (you can unsubscribe anytime).

  • Maintain security and prevent misuse of our platform.

We do not sell your personal information.

3. Cookies and Similar Technologies

We use cookies and related technologies to:

  • Keep you signed in and remember your preferences.

  • Analyze traffic and site performance using tools like Google Analytics.

  • Improve website design and marketing effectiveness.

You can disable cookies through your browser settings, though some features may not function properly if cookies are disabled.

4. Legal Basis for Processing (GDPR)

If you are located in the European Union, we process your personal data based on:

  • Your consent (e.g., for email sign-ups or cookies).

  • Performance of a contract (e.g., when providing a paid subscription).

  • Legitimate interests (e.g., improving our services or preventing fraud).

  • Compliance with legal obligations.

5. Your Rights (GDPR and CCPA)

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.

  • Correct or update inaccurate information.

  • Request deletion of your data (“Right to be forgotten”).

  • Object to or restrict how your data is processed.

  • Opt out of data sharing for marketing purposes.

  • Request a copy of your data in a portable format.

To exercise these rights, contact us at privacy@voiceflock.com.
We will respond within 30 days as required by law.

6. Data Sharing and Third-Party Processors

We may share limited personal data with trusted partners who help us operate our services, such as:

  • Payment processors (e.g., Stripe)

  • Analytics providers (e.g., Google Analytics)

  • Email or marketing tools (e.g., Mailchimp, HubSpot)

These partners are contractually obligated to protect your data and use it only for the purposes we specify.

7. Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce agreements.
When data is no longer needed, we securely delete or anonymize it.

8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. or other countries.
We take steps to ensure your data is protected through standard contractual clauses or equivalent safeguards.

9. Security

We use industry-standard technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
However, no online system is completely secure, and you use VoiceFlock at your own risk.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors.
If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically.
When we make significant changes, we will notify you by email or through a notice on our website.
Continued use of our services after such updates constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

VoiceFlock Privacy Team
Email: privacy@voiceflock.com